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FAQ

Table of Contents

General

We have warehouses in both locations. And we can provide cargo storage services for you in either China or Hong Kong.

We can offer you the requested rate, but we need the following details to provide you with the best price:
1. What type of service do you need? Air or sea?
2. Do you require door-to-door or port-to-port service?
3. Quantity, gross weight, and measurements. For large packages, please provide package size as well.
4. What is the name of the commodity?
5. What are the pickup and delivery addresses?
6. When will the cargo be ready?

Yes, we offer one-stop e-commerce solutions to optimize your supply chain. We also offer discounts for USPS and other express carriers.

You can pay us when the goods arrive at the warehouse, against final data no later than the departure date.

Sorry, we don't ship to Russia now. We have no service from the below countries too:
Russia, Cuba, Iran, North Korea, Sudan, Syria, Myanmar, Yemen, Ukraine, Libya, Somalia, Liberia, Panama, Balkans, Afghanistan, Belarus, Central Africa, Côte d'Ivoire, Democratic Republic of the Congo, Iraq, South Sudan, Zimbabwe, Sierra Leone, Eritrea, Algeria, Ecuador, Angola, Cambodia, Namibia, Nicaragua, Pakistan Tan, Papua New Guinea, Uganda.

Products

Yes, of course. We offer door-to-door service by air, ocean, and rail. And our all-inclusive fees cover transportation costs, taxes, and VAT.

Sorry, we cannot help you with that. We also do not accept products that fall under the following categories:

1. Fresh goods
2. Class 1, 4, and 7 dangerous goods
3. Body or related parts of the human body, etc.

Wherever and Whatever You Want, We Reach It!

Efficient

99% Punctual Delivery

Transparent

Track Everything Effortlessly

Cost-effective

Direct Agent Price

Flexible

All Shipping Modes; Every Cargo Type

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