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Aug 19,2021

2021 World's Best Airport Rankings Released, Singapore Changi Airport Loses Its Throne

Recently, Skytrax's 2021 ranking of the world's best airports was released, and the Hamad International Airport in Doha, Qatar ranked first in the world. Singapore's Changi Airport lost its first place in the rankings for the first time after being crowned the world's best airport for nearly a decade, ranking third. The ranking of Hong Kong International Airport’s Air freight services continued to fall, falling from sixth last year to tenth this year.


Hamad International Airport opened in 2014 with the ambition of transforming the Arab Gulf city of Doha into a global aviation hub served by Qatar Airways.


Hamad International Airport is called the most luxurious airport in the world by CNN. Its facilities include desert plants, a terminal building inspired by waves and oasis, two luxury hotels and a state-of-the-art health center that includes a swimming pool, spa, gym, squash court and a spa, and everywhere Visible display of world-class works of art. Qatar Airways passengers who transit at the airport can enjoy free Qatar city tours, free accommodation and food, and VIP transfers.


The victory of Hamad International Airport is also closely related to the introduction of additional airport health and safety measures during the epidemic. Through the implementation of advanced technical solutions, the airport quickly met the ever-changing travellers' needs for increased disinfection measures and non-contact services.


Air freight services


Although the former defending champion Singapore Changi Airport ranked third this year, it still has many fans around the world for its comfortable facilities and services, as well as a variety of food and beverage options.


The second-ranked Tokyo Haneda Airport remains unchanged from last year's ranking. The airport has also won awards such as the best airport in Asia, the best domestic airport in the world, the best airport cleanliness in the world, and the best airport PRM/barrier-free facilities. Japan is the country with the highest overall score. There are three airports in the top ten. In addition to Haneda Airport, there are also Tokyo Narita Airport ranked fifth and Kansai International Airport ranked ninth.


In addition, Istanbul Airport was named the world's fastest-improving airport in 2021, rising from 102nd in 2020 to 17th in 2021.


Munich Airport was named the best airport in Europe, while London Heathrow Airport was named the world's best airport in the 20-25 million passenger throughput category, and the best airport in Western Europe.

The following are the top ten best airports in the world for 2021:


Air freight services


1. Hamad International Airport (HIA)

2. Tokyo Haneda Airport (HND)

3.Singapore Changi Airport (SIN)

4. Incheon International Airport (ICN)

5. Tokyo Narita Airport (NRT)

6.Munich Airport (MUC)

7. Zurich Airport (ZRH)

8.London Heathrow Airport (LHR)

9. Kansai International Airport (KIX)

10. Hong Kong International Airport (HKG)


The selection of the World's Best Airport Award began in 1999 in a global airport customer satisfaction survey initiated by Skytrax, based on airport questionnaires completed by more than 100 airline customers of different nationalities. The survey covers 500 airports around the world, assessing passengers' experience in key performance indicators of Air freight services and products at different airports, from check-in, arrival, transfer, shopping, security, entry to departure and other indicators.